Example content: Creating and claiming value Building and testing proposals Using power and persuasion Building and maintaining trust Bargaining and concession making Sharing information, diagnostic questions & unbundling issues Packaging deals, multiple offers and post settlement settlements  Example training solutions:                 1-2 day group or individual customised face to face or on-line training.           Negotiation This training will give you a deep understanding of the negotiation process and how to influence others to achieve more of what you need and want. You will learn how to develop a range of strategies and an understanding of when to use them to maximise your outcome.