Culture Subtle cultural differences in communication or behaviour can have a big impact on how people relate to each other and achieve understanding. By learning to understand other cultures we can avoid misunderstandings, pointless disagreements and failure to achieve our goals. Example content: How people communicate -direct and indirect communication approaches Reaching the decision maker -attitudes to hierarchy, power and leadership Getting your point across effectively -persuasion and reasoning Handling confrontation -understanding confrontation/non-confrontational styles Perceptions of time -understanding how different cultures see and use time Building trust -ways to develop and build relationships Giving negative feedback - how to be more effective by simple style adjustments The training incorporates the latest findings from various researched sources and provides a practical and useful approach on how to understand and adjust to different cultures. Example training solutions:                 1-2 day group or individual customised face to face or on-line coaching/webinars etc.